Wednesday, October 29, 2008

Tip 'n Go

Shoe designs thought to be outdated and old are suddenly roaring to the forefront. A crime laden subway system is reborn again without the graffiti and without the high level of crime.



One small change has been made. The right group of people are suddenly wearing the shoe. The Broken Windows theory is obselete, and there are no longer places of disorder.



The epidemic has tipped.



In Malcolm Gladwell's book, The Tipping Point, he refers to an actual 'tipping point' as the moment when something changes within an epidemic that, in turn, makes it 'tip' and spread like wild fire. Acting as helpers to these points are three rules of epidemics: the Law of the Few, the Stickiness Factor and the Power of Context. Each of these rules should play a vital part in our athletics campaign, "One Team, One Spirit."



The Law of the Few represents making contact with the right people and having them accept your idea. As a part of our campaign, our team has designed "Fan Frenzy," a spirit contest centered around our registered student organizations. Each student within our class participates in at least one extra-curricular activity on campus, and if each of us stood before our organization and announced information about the contest, our fellow members would listen. Now, imagine, if we did that and our friends did that at organizations that they are involved in, and maybe, we visited the remaining RSO's on campus to spread the word. Well, we might just be able to start an epidemic of our own simply through word-of-mouth. Gladwell put a lot of faith into the concept of word-of-mouth, and it proves to be one of the most effective and cheapest ways to get a result.

Recently, in my Consumer Behavior class, we were discussing how to market an effective ad. We basically wanted to know how to make something "stick." Gladwell's concept, the Stickiness Factor, will be one of our biggest challenges within our campaign; however, if we follow the rules I learned from my other class that day, we might find it a little easier. Taken from a movie involving a foreign political candidate, his political advisors developed three easy steps to make his message stick. First, the message needs to be simple. Secondly, the message has to resonate, and finally, the message has to be repeated. For the most part, I think we are actually already off to a good start with accomplishing these steps with our publicity efforts; however, we need to find a way to make our campaign have more of an impact.

Within Gladwell's Power of Context rule, it is noted that people, in general, are a lot more sensitive to their surroundings than they may actually appear. We are sensitive to our immediate context as well as the personalities that surround us. Just as personalities can be altered and changed, so can our surroundings. As a team, we are slowly changing the surroundings on Georgia College's campus. Take our lovely Thunder cut outs for instance, it may appear to be only a small change since they are only in four locations, but we've received some amazing feedback on them after only one event. What will happen when they are out more often for the basketball games? Also, why don't we dress them up for each of our events in order to make him stand out a little more, and possible help our message stick? Yet again, the use of word-of-mouth techniques can come in handy. Sitting in class before a lecture starts, you and your friend might talk about the upcoming basketball game, and the person two rows over hears you and it sparks their interest. In a way, you have altered their surroundings. In order to make the most of this, we need to use the three types of people discussed by Gladwell: Connectors, Mavens and Salesmen.

Thinking about which of these three personality categories I fall under was not the easiest task. None of them explained who I am to a tee, but I did find qualities in one category. Most like a Maven, I tend to be the quiet one in a room, who lets the information around her sink in. I'm extremely observant, probably a lot more than I need to be, and while I may not always ask questions, I'm still thinking them. I just tend to find answers my own way. Through my experiences and personal research, I have picked up some random pieces of knowledge; however, I'm always more than happy to share that knowledge if an opportunity presents itself.

In regards to opportunities, our class has fully immersed ourselves into the world of social media. Using blogs, Twitter, LinkedIn and later, Flickr, we are tackling one of the most recent phenomenons in the PR world. While none of these have personally tipped for me yet, I know they will in good time. I can see Twitter tipping first, because I use it most often. Sometimes, I feel as if I had more time to devote to exploring social media than perhaps, they would have already tipped. Although, until they do, I will have plenty of other smaller movements within our campaign that will hopefully, help it to tip in the near future.

10 comments:

Amanda said...

I LOVE your idea of dressing the Thunders to match the theme for the night. Thunder with 80s gear would be so funny! If we do that, I'm happy to help figure out how to get that rolling.

I agree with you completely about each of us being active in recruiting people to basketball games. I've already considered how I can utilize different forums that I have for promoting the events. We are "the Few" Gladwell talks about in his book. We really can get our own word-of-mouth campaign going just by being getting our friends there!

Great job, Ashley!

Chels said...

I also LOVE the idea of dressing up Thunder!! I want him to look 80s, wear a hat, even hold tongs at the tailgate! Great idea, mi companera.

Interesting way of describing yourself as a Maven. I do feel as though at one point you were the quiet one in the room. After having a few more classes with you, however, I feel like you do have vast knowledge and people listen when you speak. Speak up! (Thought about saying it in spanish.. couldn't do it.)

Lauren Boyd said...

I think we all seem to be in agreement that a word of mouth epidemic is the best way for us to achieve success!

I really like that you brought in the rules from your consumer behavior movie as well. They are also relevant to the tipping point and could be beneficial to our campaign.

And I also love the idea of dressing up the Thunders... very creative and original!

Great job!

Blaire Bachman said...

I am in agreement with you and Amanda with dressing the "Thinders," I think that it was cause a stir, meaning good buzz, or a conversation starter if you will.

"...we visited the remaining RSO's on campus to spread the word..."
This is a wonderful idea! It is direct, friendly, and personal. These are touches in a campaign that I see an RSO really appreciating!

You are most certainly a Maven, maybe I should be quieter in class- I might learn more, ha.

Thanks for your wonderful insight!
Have a fantastic day:)

Brittany Price said...

I agree totally that the word of mouth epidemic is the most effective and cheapest way to get a result! i really like your idea of dressing up the bobcats for our special events that we have planned. i see how you are a maven. you are quiet and knowledgeable, but you pick up on details very well and you are very organized on aspects.

Tamalyn Roebuck said...

I agree with you that we have the power to start an epidemic on our campus by word-of-mouth. In my post I mentioned that even though our class is small, we have the power to begin to start this epidemic by using the rule of The Law of the Few. You are completely right too that with each of us involved in a different student organization then we can spread our message over these organizations. Also, good idea about using the word-of-mouth technique to just spread the message before class starts. Who knows, something this simple could be the cause of our campus wide epidemic. I know that there is usually some down time right before class begins and this would be a good way to just casually draw students' attention about the games.

I also had a hard time trying to figure out which "types" of people Gladwell mentioned best fit me, but like you I found more qualities under a Maven. You did a good job though of describing how you felt like you best fit in under this category.

Good insight about changing GCSU's surroundings.--Great post Ashley.

Lynn Versluys PR said...

I agree with Amanda... I would love to see Thinder in some sweet spandex and sweat bands. I really think that in order to get our campus involved in athletics we are off to a great start.In order to get people in the seats I think that the atmosphere will have to be better. In order to get a better atmosphere we need more students attending.In other words we are heading in the right direction.
We need to push through the season and generate as much excitement as we can. As the excitement builds so will the student participation.

Mitchell Davis said...

great post! What stuck out to me the most was when you discussed people sitting in class talking to each other and word of mouth. Getting people to talk about what's going on is a great way to change the environment around campus. And you also said u were quiet. Well quit! You have very valuable opinions and when you speak in c;ass, I always make it a point to listen. I would love to know any kind of strategies you might have for creating a word of mouth epidemic!

PJ Schinella said...

you most certainly are a maven and I think that is why you and I have always worked so well together. I'd have to agree with everything that everyone else has already said, your idea to dress Thunder has not been mentioned by anyone else and as you and I have been discussing, the word of mouth epidemic is where it is at. Goes back to the foreign political thoughts of being simple.. great post pugh.

Amanda Cepero said...

Excellent work Ashley. Dressing Thunder up would not only be attention grabbing, but absolutely as well. It's good to take this campaign seriously, but I don't think having a little fun with it is out of the question. Love the idea. It's original and doable.